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UNFAIR ADVANTAGE

Backed with decades of insight and strategies, Eckert Solutions Group develops discipline, synergy, and transparency within service teams who consistently outperform the market area.

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Decades Inside Dealership Fixed Ops

WORKING FOR YOU

Real dealership experience on the sales floor, on the service drive and in the parts department. Frank Eckert brings that operating knowledge directly to your dealership with founder-led education and consulting.

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Hidden Revenue is in Your Service Lane

CLOSE THE LEAKS

Frank Eckert has spent years experiencing 1st hand how every associates’ behavior and approach drive best-in-class revenue, retention, and OEM performance gains. No leaks, no missed opportunities.

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Fixed Ops Consulting

Variable Ops Consulting

BDC-Centric Intelligence

OEM-Aligned Performance

Meet Frank Eckert the person,
the experience,
the methodology

Frank Eckert spent years inside fixed operations, both in the dealership and at the OEM. He's worked the service drive, lived in the numbers, and partnered across departments. He's seen firsthand how service associate behavior drives revenue, retention, and OEM performance. Not in theory. In practice, building strategies that produce results.

Frank Brings:

  • Decades of dealership Fixed Ops and Variable Ops leadership
  • BDC/ASM/Service Consultant-centric coaching methodology
  • OEM-friendly work including Toyota TLE/SMS Lexus SER/SMS and Nissan
  • Founder-led engagements — Frank answers for the work.

What We Do at Eckert Solutions

We are leaders in both Fixed Ops and Variable Ops consulting engagements. Bringing over 29 Parts & Service classes, 19 Sales and F&I classes, 13 workshops, and 5 years as the leader in regional accredited courses.

New Model Sustainment

Guest Interaction

Selling & Advising

Guest Retention

Long Term Strategy

Video MPI

Part Smart Depth™

Sales & Service BDC

OEMs

Import to domestic. Hands-on experience. Proven results.