The team at Eckert Solutions Group has been on both the retail and manufacturer side of the automotive space, our team is highly specialized and laser-focused on interaction with your associates to allow them to be successful. We focus on knowledge, real-world application, and continuous learning. Our Team is at home working side by side with you and your associates.

If you’re a Dealer Principal, GM, Service Director, or Parts Manager who’s unsure what best-in-class Dealerships across the country are doing, a good consultant should be able to tell you. Knowing what customer retention or $ per RO, F&I pen rate, wholesale growth, and appointments are by itself data points about your dealership. Building infrastructure to ensure that you, as well as any associate in your dealership, are successful with the efforts that influence the metrics now that is the game changer.

As a firm, we have over 1100 hrs of training and education conducted per year! We have realized that associates who go to training or workshops and say it was a waste of their time are right, and people who say it was the best are also right. Those two things aren’t mutually exclusive. The value of the education we are exposed to comes from our ability to turn those ideas into beliefs. The associate who listens to learnings that can have a profound transformation of their life and business and pronounces them worthless is right! The individual who listens to the same learnings, aligns with them, and takes action because of them to get better outcomes is also right when they say they’re transformative.

Looking for a different way to transform your associates, managers, and guest experience? We are different, we want you to be successful and we love being your partner!

Frank Eckert